Welcome to Oenozi, where shopping is a joy!
We understand that shipping is an essential part of your online shopping experience, and we are committed to providing the best service. Here are the details of our shipping policy.
Shipping Areas
We serve customers in Vietnam and the United States, ensuring that your products reach you quickly and safely.
Warehouse Addresses
- Vietnam: 57 Dang Thai Than, Dong Phu, Dong Hoi, Quang Binh 47000, Vietnam
- United States: 101 S Congress Ave, Delray Beach, FL 33445, United States
Order Processing Time
We process orders within 1-2 business days, ensuring careful and prompt packaging. Your order will be prepared with the utmost care.
Shipping Time
- For customers in Vietnam: Delivery time is 1-3 business days, depending on your location.
- For customers in the United States: Delivery time is 1-3 business days.
Shipping Costs
- United States: $3.5
- Vietnam: $1.5
Note: To determine the exact shipping cost, please proceed to checkout and enter your shipping address, email, and phone number. The shipping fee will be automatically updated and displayed along with the total cost of your order.
Order Tracking
When your order is handed over to the shipping carrier, we will send you a confirmation email with a tracking number. You can use this number to track your order’s journey from our warehouse to your hands!
Possible Issues
- Changing the delivery address: Please ensure you provide the correct address. If you need to make changes, contact us within 12 hours of placing the order.
- Delivery delays: In some unforeseen circumstances like bad weather or traffic issues, delivery may be delayed. We will notify you immediately if any problems arise.
Contact Us
For any inquiries, please contact us via email at [email protected] or call us at +84 (843)-567-415 We are always happy to assist you!